Specialising in providing professional Personal Assistants for adults with disabilities

Good Standard Care Quality Comission

01904 217 522



3 Mar, 2020 | NEWSLETTERS



I have been asked to be the cover person for this issue of the YPS Newsletter and whilst attempting to write a few paragraphs about myself, I realised just how hard it is. What could possibly make me interesting?! My memory is not as good as it once was – I don’t think I have ever been interesting.

On a personal level, I am an enthusiastic photographer, I dip my toe into scuba diving now and again and I love dogs and walking – especially if there is a pint of good beer at the end of it. I have been happily married for 33 years and have 2 fantastic sons. However, isn’t that just a tad boring?

NOT FOR ME! Of course – sorry dear!!! I meant for other people reading this who don’t know who I am! Think Martin think! Be really interesting! I have travelled extensively, returning most recently from Norway to see the Northern Lights, with trips to Namibia, Vietnam and Cambodia, Iceland and India – to name a few. Still boring!

At primary school in Sheffield, where I was born, I was asked “what do you want to be when you grow up?” and my first answer was to be a vet – to help animals – ARRR! However, when I went to secondary school, it became evident that I would have to be a real brain box to qualify for that, so I had to think again. I genuinely felt that I needed to pursue a career where I would help people.

Cutting a long story, short (covering 30+ years) my career as an NHS oral rehabilitation specialist (work it out for yourself) saw me helping hundreds of the general public, patients of all ages with additional needs and others confined at Her Majesty’s Pleasure. If you still can’t work, it out – I was once referred to as “The Butcher of Wakefield!” Totally unjustified I must add. Inmates (sorry) residents, don’t tend to give compliments.

I am now retired from full-time employment and really enjoy myself, knowing and feeling that I am appreciated for the help that I give as a P.A. for a client of YPS and as a volunteer home visitor for a charity called MySight York in Merchantgate.

I think I have retained a sense of humour too. Oh, I’ve just remembered – I nearly became Britain’s first astronaut and I have just become a member of the Royal and Ancient Polar Bear Society. Drat! I’ve run out of space – you’ll have to ask me to tell you about those stories when you see me. Who said I wasn’t interesting? Oh! ….. it was me.



The risk of individuals to the Coronavirus remains low, however we ask that people continue to check the latest advice from Public Health England. There are simple steps that you can take to protect yourself, your family and others:

  • Wash your hands regularly with soap and water. If soap and water are not available, use an alcohol-based hand rub available to buy in most supermarkets and community pharmacies.
  • ‘Catch it, Bin it, Kill it’. Catch coughs and sneezes in a tissue ensuring the nose and mouth are fully covered to prevent any spray escaping. Dispose of the tissue as soon as possible in the bin and wash your hands or use alcohol-based hand rub to kill any germs.
  • Avoid close contact with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces in the home and work environment.

Please can you inform us if you have travelled – or if you have been in contact with someone who has travelled – to one of the countries affected by the Coronavirus.

We will do our utmost to ensure that you are never left without a visit. However, if a member of staff falls ill, then we will need to follow Government guidelines and ask the staff member to remain at home. Likewise, if a customer becomes poorly, we would ask you to contact our office so that we can ascertain if your visit will need to be rescheduled.


We have recently begun trialling electronic medication recording through our existing Careplanner system. eMAR, or electronic medical administration records, enable a better standard of care through improved delivery of medication. Using the electronic eMAR system, carers receive specific detailed instructions on what medications need to be administered and when. Each eMAR record contains details of medication type, dosage, strength and frequency. Alerts are automatically sent to carers to ensure service users receive the correct medication on time.



We are also very lucky to have four new members of staff starting with us this year:

Rachael McMullen

Sophie Scott

Lisa Ewing

Alex Thompson

Unfortunately, we also say goodbye to the following mem­bers of staff and wish them every success for the future:

Deborah Scott

Jaya Wallis-Bellman


We would like to thank everyone who completed our customer satisfaction surveys. We were very pleased with the results which were overwhelmingly positive. Please feel free to contact us at any time if you have any further feedback, comments or concerns. We greatly value your opinion as we want to provide the best support we can for you, and we are always actively looking to improve our service. We can be reached at our email address: admin@yorkpersonalsupport.co.uk or by telephoning: 01904 561522.